Happy Himalayan LLC Privacy Policy

At Happy Himalayan, we value the trust and confidence our customers place in us when they share their personal information. This Privacy Policy outlines how we collect, use, and protect the information provided to us by our customers.

1. Information We Collect

• Personal Information: When you sign up for our services or make a purchase, we may collect personal information such as your name, address, email address, and phone number.

• Payment Information: We may collect payment information when you make a purchase, including credit card details or other payment methods.

• Communication Data: This includes any communication you have with us, such as emails or messages sent through our website or social media platforms.

• Usage Data: We collect information about how you use our website and services, including your browsing activity, IP address, and device information.

• SMS Consent Information: If you opt into our SMS marketing program, we collect your phone number, consent status, and any related interaction data to provide promotional messages, updates, and other relevant communications.

2. How We Use Your Information

• Providing Services: We use the information you provide to deliver our products and services to you.

• Customer Support: Your information helps us respond to your inquiries and provide customer support.

• Improving Services: We analyze usage data to improve our website, products, and services.

• Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, or SMS messages about our products and services.

• SMS Marketing: If you opt into our SMS marketing program, we will use your phone number to send you promotional offers, updates, and other relevant communications. You can opt out at any time by replying "STOP" to any SMS message you receive from us.

3. Protection of Customer Information

• Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Confidentiality: Our employees are trained to respect the confidentiality of your personal information.

4. Sharing of Information

• Third-party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, SMS service providers, or delivery companies. They are only permitted to use the information for the purpose of providing these services and are bound by confidentiality agreements.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

5. Your Rights

• Access and Correction: You have the right to access and correct the personal information we hold about you.

• Opt-Out: You can opt-out of receiving marketing communications, including SMS marketing, from us at any time by following the instructions provided in the communication (e.g., replying "STOP" to SMS messages).

6. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@happyhimalayan.com or write to us at Happy Himalayan, P.O. Box 340020, Nashville TN 37203, United States.